1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of the Avelle AI website and AI receptionist platform ("Services"). Avelle AI is a software platform owned and operated by Hosizzle Digital Inc. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. About Avelle AI

Avelle AI sends SMS messages on behalf of businesses that use our platform and does not send unsolicited marketing messages directly to consumers.

Avelle AI provides AI-powered receptionist services for businesses, including:

• Answering inbound phone calls

• Responding to customer inquiries

• Sending transactional SMS messages

• Appointment confirmations

• Appointment reminders

• Sending booking links

• Missed-call follow-up messages

• Customer support communications

3. SMS Messaging Program

Avelle AI facilitates transactional SMS communications on behalf of businesses using our platform.

Customers receive SMS messages only after providing verbal consent during a phone call with a business using Avelle AI.

During the call, if a customer requests a booking link, appointment confirmation, appointment reminder, or other SMS assistance, the AI receptionist asks whether the customer would like the requested information sent by text message. SMS messages are sent only after the customer explicitly agrees.

Messages may include:

• Appointment confirmations

• Appointment reminders

• Booking links

• Rescheduling notifications

• Missed-call follow-up messages

• Customer support communications

Message frequency varies based on your interactions with the business.

Message and data rates may apply.

4. Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any message.

After opting out, you will receive one final confirmation message, and no further SMS messages will be sent unless you opt in again.

5. Customer Support

If you need assistance with our messaging program, reply HELP to any SMS message.

You may also contact us at:

Email: hosialbert@gmail.com

Website: https://avelleai.com

6. Privacy

Your use of our Services is also governed by our Privacy Policy.

Privacy Policy:

https://avelleai.com/privacy

7. User Responsibilities

You agree to:

• Provide accurate information.

• Use the Services lawfully.

• Not misuse or interfere with our systems.

• Not attempt unauthorized access to our Services.

8. Availability

While we strive for high availability, we cannot guarantee uninterrupted or error-free operation.

Service interruptions may occur due to maintenance, third-party outages, or events beyond our control.

9. Intellectual Property

All software, trademarks, branding, content, and technology provided by Avelle AI remain the property of Hosizzle Digital Inc., operating as Avelle AI.

You may not copy, distribute, modify, or reverse engineer any part of our Services without written permission.

10. Disclaimer

The Services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Avelle AI disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, Avelle AI shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Services.

Our total liability shall not exceed the amount paid by you for the Services during the preceding twelve months.

12. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

13. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the Services constitutes acceptance of any changes.

14. Contact Information

Hosizzle Digital Inc.
Operating as Avelle AI

Website: https://avelleai.com

Email: hosialbert@gmail.com